Help centre / Post your orders
How to get your Royal Mail Click & Drop API key
Connect Royal Mail Click & Drop to send orders and bring back tracking.
These are the same steps you see beside the settings in your shop's back office.
- Press Open Click & Drop and sign in to your Royal Mail Click & Drop account. No account yet? Sign up there first: it's free, and you pay Royal Mail for postage as you do now.
- At the top, go to Settings, then Integrations.
- Press Add (or Add a new integration) and choose Click & Drop API.
- Fill in Trading name (your shop name, for example your shop name) and Integration name, for example
Stallkeep. Press Save. - Back on the Integrations list, press the Click & Drop API row to open it. Your auth key is shown there. Copy it.
- Paste it into Click & Drop API key below. Under Your Click & Drop account, pick Business account if Royal Mail sends you a monthly bill (OBA), or Pay as you go if you pay for postage by card in Click & Drop. Not sure? Leave it on Not sure: Stallkeep finds out on the first label.
- Tick Enable on orders and press Save and check, then Test any time. The badge at the top turns to On when it works.
Click & Drop allows only one API integration per account. If you delete it and add it again, the key changes: paste the new one here. Business accounts get labels and tracking straight back here. Pay-as-you-go accounts can send orders here but Royal Mail only lets them print labels inside Click & Drop. Keep the key private: only paste it into this page.