Help centre / Take payments

How to get your Stripe keys

Connect your Stripe account so customers can pay by card.

Open Stripe: API keys (opens in a new tab) Open Stripe: webhooks (opens in a new tab)

These are the same steps you see beside the settings in your shop's back office.

  1. Press Open Stripe: API keys and sign in. To test first, switch on Test mode (or the sandbox) at the top; switch it off for real payments.
  2. Copy the Publishable key (pk_live_ or pk_test_) into Publishable key below.
  3. Next to Secret key, press Reveal, copy it (sk_live_ or sk_test_) and paste it into Secret key.
  4. Press Open Stripe: webhooks, then Add endpoint (or Add destination). Endpoint URL: the address shown on the Checkout page of your online store settings
  5. Pick the events checkout.session.completed, checkout.session.async_payment_succeeded and checkout.session.async_payment_failed, then save. The last two matter for Pay by Bank, which a bank sometimes confirms a little later.
  6. Open the endpoint you made, press Reveal under Signing secret (whsec_) and paste it into Webhook signing secret.
  7. Tick Let customers pay with cards and press Save.

The webhook makes sure an order is saved even if a customer closes the page straight after paying.

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